Ricardo Semler citáty strana 2

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Ricardo Semler

Datum narození: 1959

Ricardo Semler je brazilský podnikatel.

„Advertisements with Semco’s name at the top ran in several newspapers asking for résumés via e-mail. Four hundred people replied. There were no rules for narrowing down the respondents. We didn’t want a list of requirements to limit our options, so the idea was to make the process highly intuitive and to follow our gut reactions.“ The Seven-Day Weekend: Changing the Way Work Works

„What you are essentially advocating at Semco is harnessing the wisdom of people,” a friend once told me. “Their reservoir of talent, the natural wisdom of the system, the wisdom that only comes from freedom, the wisdom that emerges however unevenly from democracy. Wisdom is what you get by asking why….” I wish I had said that first, but I didn’t so I’ll second it.“ The Seven-Day Weekend: Changing the Way Work Works

„A neighbor of mine in Sao Paulo built a house that reminds me of a South American dictator’s compound. He may have spent his entire allotment of $12 million on the house. But now his problem is Leonardo, who points out that a human cannot possibly feel at ease in such a disproportionate house. Certainly my neighbor can live there, open it to photographers from design magazines, and be admired from afar. But in winter he’ll huddle in the tiny TV room on the second floor, withdrawing from the cavernous rooms to seek a more human scale.“ The Seven-Day Weekend: Changing the Way Work Works

„They’re using a hundred-year-old system to choose their people while we respect a time-honored, hundred-thousand-year-old method of admitting members to the tribe. Cavemen and fellows in medieval artisan guilds worked no differently. They all based decisions on a newcomer’s acceptance by an established group.“ The Seven-Day Weekend: Changing the Way Work Works

„The lack of challenge, meaning, and purpose would be suffocating. Human beings thrive on being productive, on working toward goals, on providing for their families, on building a future—just don’t ask them to do it all the time and without the freedom to say, “Now, I need time for me.“ The Seven-Day Weekend: Changing the Way Work Works

„Lenin’s and Stalin’s form of communism is gone, yet its trappings have been expropriated by mega-corporations. We have companies featuring central planning by troikas, mission statements crafted by apparatchiks, five-year plans, no right to choose leaders in companies, no democracy in the workplace, a clear distinction between intelligentsia and peasants (top CEOs make 152 times the median salary and enjoy company dachas, jets, and limos), and state monitoring (time clocks, dress codes, drug screening, “employee assistance” plans, e-mail monitoring, no smoking, and other personal conduct rules, as well as family-life audits).“ The Seven-Day Weekend: Changing the Way Work Works

„The fact is, you don’t have to like people to work with them, and finding compatibility of purpose at work does not require surrounding yourself only with those you like. You can admire people, even if you don’t like them. There are several managers at Semco that I would never have lunch with—I don’t empathize with them at all—some I downright dislike. But that is irrelevant, because I still respect their style and performance.“ The Seven-Day Weekend: Changing the Way Work Works

„At Semco we accept that every individual wants and needs a worthwhile pursuit in life. It’s up to us to provide the environment and opportunity for their gratification.“ The Seven-Day Weekend: Changing the Way Work Works

„Companies respect conformity and uniformity, but they fail to see how limiting both are. Without change and innovation, companies cannot adapt to new realities. At one time, Singer was one of the biggest companies in the United States. Today, we’re not using Singer cell phones because the company was unable to adapt.“ The Seven-Day Weekend: Changing the Way Work Works

„The second error is the assumption that business or the work environment is the only tribal affiliation people have. By sheer proximity, the workplace tribe may seem to dwarf all the others, but anyone who works at home will find they actually belong to four or five major tribes—starting with the family and extending outward to the neighborhood, the garden club, library volunteers, church, and the like.“ The Seven-Day Weekend: Changing the Way Work Works

„Moreover, in my view, obtrusive and intrusive leadership becomes counterproductive by interfering with the free interplay of individual talent and interest.“ The Seven-Day Weekend: Changing the Way Work Works

„Arguably, Semco’s most controversial initiative is to let its employees set their own salaries. Pundits are quick to bring up their dim view of human nature, on the assumption that people will obviously set their salaries much higher than feasible. It’s the same argument we hear about people setting their own work schedules in a seven-day weekend mode. The first thing that leaps to mind is that people will come as late or little as possible—and this has never been our experience.“ The Seven-Day Weekend: Changing the Way Work Works

„However well these mild-mannered intellects do on the tests, lack of air time unfairly implies that they are not suited to the rough-and-tumble world of big business. On the contrary, they may be brilliantly equipped to quietly outmaneuver a bombastic opponent, yet as a result of the air time yardstick, they may lose out to peers who tend to be openly aggressive, individualistic, and terror-tested, yet underexposed to teamwork, ego control, soft tactics, and compromise.“ The Seven-Day Weekend: Changing the Way Work Works

„So we did what we always do when there is dissent: nothing. We believe blindly in the virtues of dissent. We don’t want a crowd of brainwashed workers. We don’t want them to sing company songs, memorize company mission statements, and learn to speak only when spoken to.“ The Seven-Day Weekend: Changing the Way Work Works

„To date, I don’t know what changed in her. Could I have found out, by requesting information or talking to her in the corridor? Maybe. But could I have done that and not gotten involved? Process is king, I believe, and so these things have to play themselves out; there’s no right answer. Sure, it takes some organizational cold-bloodedness, and it might leave the reader, as well as many Semco employees, miffed or unconvinced. That, however, is the price for giving up policies, procedures, missions, and credos. Just as our aversion to long-term analysis is based on the realization that it can be a waste of time and energy to attempt to foresee every possible twist and turn of the road ahead, finding the root cause of every problem can also be unproductive.“ The Seven-Day Weekend: Changing the Way Work Works

„At times, intuition can lead to mistakes, although maybe less often than numbers-based decision-making. We’ve made our share of intuitive mistakes at Semco. Life is full of mistakes. But you won’t catch me subscribing to the new age management mantra—to err is human, but erring twice is not so hot. I don’t buy the notion that we must carefully study our mistakes in order not to repeat them.“ The Seven-Day Weekend: Changing the Way Work Works

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