John P. Kotter citáty

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John P. Kotter

Datum narození: 1947

John P. Kotter je spisovatel.

Citáty John P. Kotter


„Je neuvěřitelné kolik dobrých nápadů je denně zavrženo kvůli neschopnosti zvládat vzájemné vztahy.“

„transformation is a process, not an event“ Leading Change


„Whenever smart and well-intentioned people avoid confronting obstacles, they disempower employees and undermine change.“ Leading Change [with a New Preface]

„Nothing undermines change more than behavior by important individuals that is inconsistent with the verbal communication.“ Leading Change [with a New Preface]

„Management is a set of processes that can keep a complicated system of people and technology running smoothly. The most important aspects of management include planning, budgeting, organizing, staffing, controlling, and problem solving. Leadership is a set of processes that creates organizations in the first place or adapts them to significantly changing circumstances. Leadership defines what the future should look like, aligns people with that vision, and inspires them to make it happen despite the obstacles“ Leading Change [with a New Preface]

„If you cannot describe your vision to someone in five minutes and get their interest, you have more work to do in this phase of a transformation process.“ Leading Change [with a New Preface]

„Never underestimate the power of the mind to disempower.“ The Heart of Change: Real-Life Stories of How People Change Their Organizations

„Employees in large, older firms often have difficulty getting a transformation process started because of the lack of leadership coupled with arrogance, insularity, and bureaucracy.“ Leading Change [with a New Preface]


„Bureaucratic cultures can smother those who want to respond to shifting conditions.“ Leading Change [with a New Preface]

„We need to become less like an elephant and more like a customer-friendly Tyrannosaurus rex“ Leading Change [with a New Preface]

„Never underestimate the power of clever people to help others see the possibilities, to help them generate a feeling of faith, and to change behavior.“ The Heart of Change: Real-Life Stories of How People Change Their Organizations

„Major change is often said to be impossible unless the head of the organization is an active supporter.“ Leading Change [with a New Preface]


„In successful transformations, the president, division general manager, or department head plus another five, fifteen, or fifty people with a commitment to improved performance pull together as a team. This group rarely includes all of the most senior people because some of them just won’t buy in, at least at first. But in the most successful cases, the coalition is always powerful—in terms of formal titles, information and expertise, reputations and relationships, and the capacity for leadership. Individuals alone, no matter how competent or charismatic, never have all the assets needed to overcome tradition and inertia except in very small organizations. Weak committees are usually even less effective.“ Leading Change [with a New Preface]

„Without short-term wins, too many employees give up or actively join the resistance. Creating“ Leading Change [with a New Preface]

„Management makes a system work. It helps you do what you know how to do. Leadership builds systems or transforms old ones.“ Leading Change [with a New Preface]

„A useful rule of thumb: Whenever you cannot describe the vision driving a change initiative in five minutes or less and get a reaction that signifies both understanding and interest, you are in for trouble.“ Leading Change [with a New Preface]

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