„President Lyndon Johnson's 10 point formula for success:
1. Learn to remember names. Inefficiency at this point may indicate that your interest is not sufficiently outgoing.
2. Be a comfortable person so there is no strain in being with you. Be an old-shoe, old-hat kind of individual.
3. Acquire the quality of relaxed easy-going so that things do not ruffle you.
4. Don't be egotistical. Guard against the impression that you know it all.
5. Cultivate the quality of being interesting so people will get something of value from their association with you.
6. Study to get the "scratchy" elements out of your personality, even those of which you may be unconscious.
7. Sincerely attempt to heal, on an honest Christian basis, every msiunderstanding you have had or now have. Drain off your grievances.
8. Practice liking people until you learn to do so genuinely.
9. Never miss an opportunity to say a word of congratulation upon anyone's achievement, or express sympathy in sorrow or disappointment.
10. Give spiritual strength to people, and they will give genuine affection to you.“